More about the Finalists - Responsibility
| Individual | ||
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| Name : Kate Cocks Position : Support Services Manager Department : Support Services Site : Ashford Private Hospital As the Support Services Manager, Kate’s positivity, drive and proactive approach has led her team to pass HICMR, local council food safety standard inspections, and reset the expectation for staff in the kitchen and domestic services creating a a higher service excellence and improved workplace safety standards. Kate has introduced a food app for staff and medical officers to order their lunch that has significantly reduced wastage and subsequently costs. Kate is the 'green group' leader for the hospital and has succeeded in reducing landfill by the implementation of crockery and cutlery to the hospital and removal of plastics. Kate is hands on and during the building program both Kate and the Domestic Services Manger could be seen in scrubs cleaning and supporting the team when staff were at a minimum. In short Kate has succeeded at bringing food costs down, labour hours down, and improved the level of food, service and cleaning throughout the hospital. | |
| Team | ||
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| Name of Team : Administration Team The Administration team at Pine Rivers Private Hospital has consistently met if not exceeded financial performance expectations with a targeted focus on hospital claims, debt collection,coding and billing. This has been supported by Biller education and training to the team so that together they could consistently achieve their financial goals. As a result they have led the State Manager's portfolio for over 6 months. The team is empowered with the knowledge that by working together they have achieved outstanding and consistent results. | |